Tuesday, July 27, 2010

Pattern of inflated shipping a crisis

Here's a big buying problem that I've reported numerous times. Ebay sellers ,all too often, restrict shipping options to priority mail for items that can ship for considerably lower cost via 1st class mail or media mail. There's a big pattern of this going on ebay for a long time now and buyers end of paying more to ship items than they should have to. This presents an opportunity for sellers to scam and pocket some of the shipping money by inflating the shipping cost that they themselves state. And why not since they have a good excuse for the high shipping which is that it's going out by priority mail. I did think to myself why they wouldn't just state express mail and do the same thing but if there was a pattern of this with express mail then it would be too noticeable and raise a red flag. So priority mail is the next best thing and would be more likely to be overlooked. My suggestion and request to ebay is to require sellers to state one shipping option for fast shipping and also one option for cheap/cheapest shipping. Now with this, buyers can have a choice as to how fast they get the item or to save as much money as they can when they're not in a hurry to receive the item. Or, require sellers to have ,at least, one option for cheap/cheapest shipping since they're already in the habit of stating fast shipping. Buyers need to save money nowadays and paying more than is needed to ship an item that qualifies for a different shipping method is inexcusable. This aspect is very important to the quality of the buying experience on ebay. Thank you.|||Priority shipping is the standard these days. Media is too slow for most people. With parcel, things get damaged more often and that threatens a sellers DSRs and selling ability. Sellers have the right to set any shipping they want. The only time it should be an issue is if they promise one way and ship another. Other than that, you get to agree and buy, or move on.|||Buying or not buying is not a crisis, a matter of life & death, health, survival. You are being a drama queen. A buyer has the terms of a purchase laid out in the listing: Buy Price Shipping Method & Cost for such. Don't like the total due ? Don't buy. A Seller who offers a service, e.g. Priority, does so for a no. of reasons: 1) Delivery Time 2) Ability to buy postage online A faster service, Priority, is for the benefit of buyer & seller. Hopefully, carrier delivers quickly. Hopefully, buyer leaves a 5 star rating for shipping. Hopefully. A buyer who wants cheap shipping often forgets this. Then, they blame the seller, leave a 1 star as the item took 10 days to arrive, battered by truck travel. The seller gets higher fees, lower search placement, restrictions, suspension. There is no reason a seller, as a business person, MUST change their designated method of shipping to suit a buyer who wants to save money. That buyer can ASK, the seller can say, SORRY, NO. The buyer can shop someplace else. How would YOU like a customer telling YOU how to run your business ?|||I use nothing but Priority, if I use another method...I will probably get b*tched at, that it is too slow! I have the calculator set up in my listings, so it is your choice if you want to pay that price or not! I do not charge handling, it is the actual fee, don't like it? Call the Post Office and complain or hit the back button!"Well, I never heard it before, but it sounds uncommon nonsense." Mock Turtle|||I don't understand where anyone can dictate to a seller what shipping method is used. So many buyers ding a sellers DSRs because it took 2 weeks to arrive yet they knew it was going out media mail. This is why sellers don't like to use media mail. If an option was left everyone would chose the cheapest method but expect the fastest service. Being a seller is not easy and dealing with buyers who do nothing but complain is even worse. If the total price of the item is a good deal who cares how much of it is for shipping and how much it is for the item. Way to many people are putting so much pressure on sellers when it comes to shipping that it makes me want to quit selling. There are obvious gougers out there but an extra buck for shipping does cover materiels. Be a responsible buyer and grow up.This is a posting ID to help fight against AI or RLI. I have no agenda other than to express my opinion, which is just that, an Opinion.|||For many items, including ours, Priority Mail is the most cost-effective way to ship. If the total price is too high, don't bid or buy. Sellers are on the hook to ensure that the item is delivered in as-described condition. Speed of delivery is also a consideration of many buyers; who usually, and understandably want their items delivered within a week or so. Therefore less expensive services, such as Parcel Post or Media Mail, are often not good choices for a seller to offer.friends Director,|||Buyers complain when it takes too long. Buyers complain when it costs too much. Buyers complain when it is FREE Buyers complain when it ships Priority Mail. Buyers complain when it ships First Class. Buyers complain when it ships Parcel. Buyers complain when it ships Media Mail. Buyers complain when the're no tracking or DCA Buyers complain when they have to sign for it. Buyers complain when it goes UPS Buyers complain when it goes USPS Buyers complain when it goes FedEx. Buyers complain when it is not there within 24 hours. The real crisis is? Buyers complaining.|||. This presents an opportunity for sellers to scam and pocket some of the shipping money by inflating the shipping cost that they themselves state. That makes absolutely no sense. How can the seller "pocket" money on exact shipping? Handling can be charged on any method of shipping – Priority has nothing to do with it. BTW, Parcel Post is handled by drunk gorillas, according to my buyers, who prefer Priority. .|||. Post 6. Amen! .|||Pattern of inflated shipping a crisis If this qualifies as a crisis in your world, you have led an incredibly charmed life.|||buyers end of paying more to ship items than they should have to. If they hit the back button instead of the bid button, They will not have to pay those outrageous shipping charges you speak of. This presents an opportunity for sellers to scam and pocket some of the shipping money by inflating the shipping cost that they themselves state. As you said, the shipping cost are stated in the ad, so if the potential Buyers hit the back button instead of the bid button, They will not have to pay those outrageous shipping charges you speak of. Buyers need to save money nowadays and paying more than is needed to ship an item that qualifies for a different shipping method is inexcusable. so if the potential Buyers hit the back button instead of the bid button, They will not have to pay those outrageous shipping charges you speak of. This is an easy problem to fix, Teach potential Buyers proper use of the back Button.Delivery Confirmation is confirmation of delivery, not tracking.|||So is it a problem for a buyer to politely ask for parcel post shipping? I do, many times, and no one has seemed to be annoyed or to think that it was a problem. On some occasions it's turned out that priority was not too much over pp, and I went ahead and paid priority. Here's the ASQ I send ... "Hello, I'm wondering if you would be willing to ship this parcel post to save on shipping costs? I realize it takes longer than priority, but don't mind waiting the extra days. My zip is Ohio *****. Thanks for your consideration! Karen" I don't agree with any of the OP's post other than that I'd like to have pp as an option, IF the seller can do that. If they don't want to do it, I'll either not bid or pay what they're asking. Of course, I was a seller here for 10 years, so I know what sellers are up against. And NO, I don't hit their DSRs or FB.|||Circa, your email would be welcome, to me at least. Most of the time PM is actually cheaper that PP these days. I would like to see the items that the OP thinks can go FCM or MM. I wonder if they actually qualify.|||"Hello, I'm wondering if you would be willing to ship this parcel post to save on shipping costs? I realize it takes longer than priority, but don't mind waiting the extra days. My zip is Ohio *****. Thanks for your consideration! Karen" Do you also offer to pay for the box or bubble envelope the seller might have to provide to ship that item by Parcel Post?Lead, Follow or Get Out Of The Way!|||

No comments:

Post a Comment