Tuesday, July 27, 2010

How does eBay handle claims?

I notice some sellers sell something and scam you taking your money and leaving eBay to refund you through buyer protection. Does anything ever happen to these sellers? Or are they just suspended and that is that?|||i think eBay takes them out and floggs them 100 lashs on the first complaint. then they hang them on the 2nd complaint.|||"I notice some sellers sell something and scam you taking your money and leaving eBay to refund you through buyer protection. Does anything ever happen to these sellers? Or are they just suspended and that is that?" With Ebay taking over the claims process, the seller who loses a claim will likely have to repay Ebay for the buyer won claim refund. It goes on their selling record. If the seller has a few too many , Ebay can suspend the seller's listing selling privileges for a time. If a seller gets poor DSR scores and too many Negs, YES Ebay can suspend the selling privileges and the seller's acct for good, but this is somewhat rare.|||Read here (click the word link) LinkLinkLink Sellers are clearly at the mercy of buyers.|||What else would you like Ebay to do to them?|||If you want to pursue them in court, feel free. If you have gotten a refund, you really have no case. But eBay does punish them, which you can see if you read the above links. You should also know that such behavior is really quite rare. Thievery is not the cause for most transaction problems.|||OP I'm not sure what you are looking for, sellers can lose their selling privilidges pretty easy these days. At leas an average seller. Platinum seller live with their own set of rules. Buyers on the other hand can get away with fraud a lot easier these days. As far a suing, you have to have a case, if ebay pays out on buyer protection you have no case. eBay does have subragation department and will send sellers to collection if they owe them money.

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