Tuesday, November 3, 2009

Secure link to iTunes store failed ...

"iTunes could not connect to the iTunes store. Make sure your network connection is active and try again."

Since iTunes 9.0.1, this is all I've been getting. I've downloaded

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"Accessing iTunes store" message when ...

Hi All,

Newcomer to forum.

Having problems downloading new apps in iTunes.

In iTunes apps section, click on Get App , message at top of screen starts showing "accessing iTunes store" with thev revolving black/white strip.

Havent had problem previously , downloaded approx 50 apps since purchasing new ipod touch 64GB 4 weeks ago.

Is this a problem connected to new version.

Very annoying as cannot download any apps, havent tried with music.

Regards

Phil

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Debit Cards ...

Can anybody point me to where the UK iTunes store lists those debit cards it accepts? It doesn't seem to like my new RBS one!!! BoooooHoooo!

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Will I get charged again for music I ...

I have bought 3 albums and about 10 songs through my iPod Touch iTunes app. I am trying to redownload my music because about a week ago by iPod crashed an I had to do a full restore. I will take me a longgg time for me to resync everything (computer with music is very slow), so I'm trying to get it straight through my iPod. It says "You have already purchased this item. Would you like to buy again?". I have downloaded paid for apps without getting charged, will it charge me again for by music?

Any answers would be appreciated.

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Re-download purchased music request ...

Hey,

My computer crashed and I lost all the music that I have purchased on iTunes, along with everything else on my hard drive. I checked out the support and it said to post here and request a re-download. Thanks, I appreciate the help very much.

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Strange Multiple Account Issue ...

Ok, so I use two iTunes accounts. I buy most of my applications on one account however I bought a few apps on the other account, and now iTunes thinks all my apps were bought on the account. So now it won't let me update any of the apps I purchased on my other account because it prompts me to sign into the account they were not purchased on. Any solutions for this?

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Bad Audio Quality in Purchased Videos ...

I recently downloaded both a TV show episode and a rented movie from the iTunes store. The TV episode plays fine on my iPod, and fine on iTunes for a few minutes before the audio and video get out of sync. The rented movie does the same thing and, of course, I can't put it on my iPod, so I'm having to pause it for several minutes at a time. When I play it again, it works fine for a few minutes before the audio and video once again get out of sync and I can see what the characters are saying before I actually hear it. Could this be some sort of iTunes error? It's never happened before, and it's not happening with any other videos on any other media playing program.

Message was edited by: rogue416

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Moved in to US ...

Hello you guys,

I've just moved in to US last month from Brazil, and I was trying to install some app from the Apple Store for my Iphone.

But since I got a brazilian account, I was only able to buy brazilian apps. I tried to change my acc to US, but since I don't have an US credit card, I wasn't allowed to.

I only got my brazilian credit cards because in a year from now I'll go back to Brazil, I'm only here to study. So there is no point on making an US card.

What can I do about this? Is it possible to create an US account with my brazilian credit card?

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itunes giftcards ...

i just received an itunes giftcard as a gift and accidentally scratched off the code to redeem the store credit. How can i get the credit without having to guess the code?

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slow downloads ...

I'm tring to download a rental from the itunes store, but even though I have high speed internet it's going to take me 7 hours to download a 1.6 gig movie. Thats too slow, before it only took an hours with itunes 8.

Also when I try to preview a trailer in the store, the video refuses to appear.

Please help, tried reinstalling and that doesn't help. Also would it have something to do with Bonjour on?

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Can't transfer a purchased itunes song ...

I purchased an itunes song tonight. It appears in my purchased list, it plays but when I try to transfer it to a playlist I see a red "1" and the "not allowed symbol. what should I do?

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Tv programmes

Hi

I created an itunes store account mainly to download some tv series, but can only see music, pocasts and audiobooks in my menu, cant find any movies or tv shows, I have the latest version of Itunes - could it be that movie/tv downloads are unavailable for users in the Netherlands? / Sandra

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Errors logging into the iTunes store ...

Ok so when I try to sign in I receive the message "We could not complete your iTunes store request. A secure network connection could not be established. Check that your computers date and time are correct and try again."

I click on Account in quick links and receive the (-1202) error.

This has been going on for weeks. Been reading through the forums and tried many different suggestions. Proxy is not checked. Tried the suggestion that involves making a copy of host in system32 and erasing everything in it. Tried downgrading to iTunes 8.2 with the same problems. upgraded again to 9.0. I checked and rechecked my computers date and time several times and it is correct. I use a wireless router which is on a secure password protected network.

The list goes on and on. No luck with anything I have tried. I can't even remember everything I have tried since I have been trying for over a month to fix this.

If anyone knows what the problem is please please please help. This all started when I downloaded 9.0. The other computer on my network has no problems connecting to the store. Thanks.

APPLE YOU NEED TO GET ON THIS PROBLEM AND MAKE THE FIX!!!!!

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redownloading apps ...

is there a limit to how many times I can download an already purchased app from iTunes store (to the same computer)?

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Help! I bought an album, but It is not ...

Ok so here is my problem.

Yesterday I bought an iTunes gift card of 15 dollars. I used my iPod touch to redeem the card.

Then, I used my sisters computer, opened up iTunes, clicked on "Store", searched for "FlowerPower" album, clicked on "Buy Now" and then there was a pop-up that said "You'r account is unavailable, try later" (Or something like that, I can't really recall). So after waiting for about 5 minutes I tried again, pressed buy now, press yes when it asked me if I wanted to buy it, and then it said that my current balance had not been updated. From 15.19 My balance went back down to 0.20 cents.

The album was not downloading or anything, I tried the "Check for available downloads" method but iTunes said that I had already downloaded all my purchases, which wasn't true.

I checked my purchased history and it said that my last purchase was on October 26th, which also wasn't true since I bought that album yesterday.

So to put it in one sentence, I bought an album (I did because I lost the money) but it is nowhere to be seen for download, or nothing specifies I even purcahsed it when I DID.

I really need some help, because it feels like I just threw my 15.00$ dollars away...

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HELP - I can't see ITunes Music ...

I ugraded to Itunes 9 (9.0.1.8). When I Open the store, I can see just
Home (taking me to App Store) - App store - I Tunes U.
I CAN'T FIND ANY WAY TO SEE MUSIC AND PODCAST "old" storefront.
I tried to uninstall and reinstall, still nothing..
What am I doing grossly wrong??

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Pre-Order Creed, then complete album ...

I pre-ordered the new Creed cd, and it was scheduled to be released tomorrow the 27th. I couldn't wait for it, so I did the complete My Album thing today since it was available...why wait right? Now do I have to cancel that pre-order so it doesn't download again? I don't need two copies of it.

Part 2 of the question is that there is a song called The Silent Teacher that only is available through the pre-order. Well, I did pre-order, but then I completed it early, so do I not get that song now? It didn't download when I did the complete My Album feature.

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Itunes Store Language Jibberish ...

It seems that my Itunes Store is showing the language as jibberish. Lots of "@" symbols and nothing is readable. I reinstalled already and checked my language support, but nothing seems to be wrong. This happened when I upgraded to version 9.

Anybody that can help, I would appreciate it.

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music videos ...

when does itunes release new music videos? This week, the new Norah Jones video, Chasing Pirates, came out this week. When will it be be availible to purchase on itunes?

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duplicate downloads with purchases from ...

It seems that if I purchase a TV show season on the Apple TV the download starts. So far so good.

Later that day I start iTunes on my desktop and all of a sudden those same shows start downloading again on from the store into my itunes library. This is unexpected.

What is expected is that the Apple TV would do the download, and then sync to my desktop library when the two are online at the same time.

Can somebody explain if this behaviour is expected from AppleTv and iTunes.

Thanks

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Right Click menu, ceases to exist in ...

I'm not sure how interest anybody else was in the Getting info option of the Right-click menu, but I am, especially when I need to make sure I have the correct information from the iTunes store to my iTunes.

For example, if iTunes 9 came out a few months ago, before I ripped my Now 29 CD I wouldn't have gotten the Album artwork without knowing that 'Various Artists' goes into the Album Artist field. But that's not my point.

My point is, knowing the music information for a song is important when ripping a CD doesn't provide all that information (Composers, Genres).

I was just wondering why this option was taken off.

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Itunes Store for South Africa ...

Hey guys!!

Will Itunes/Apple EVER allow other countries other than the US to purchase music, TV shows etc? I live in South Africa and the itunes store only consists of an app store... I use an iphone 3G as well, and love Apple....

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Payment options... ...

I don't have a credit card, and I don't plan on ever getting one, unless someone puts a gun in my face and forces me to, and even then I'd probably prefer death...

I am aware of the existence of clickandbuy, and of iTunes cards.

Neither of those offer me a payment option that isn't credit cards. Clickandbuy stubbornly refuses to authorize iTunes for easy collect, unless i couple a credit card to my account (see paragraph 1 as to why this is impossible). And iTunes cards are only available in the Apple store (another brilliant marketing ploy no doubt!) which basically only accepts credit cards.

So what is this like a tripple redundant system to accept payments via credit card? Or am I just blindly missing the huge button labelled "click here if you are not a hamburger scoffing, credit card hoarding, financially reckless yank and want to buy our crap anyway"?! O.o

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The selected combination of bit rate ...

I've always burned my purchased CDs into iTunes using a AAC 320 kbps and 48.000kHz. Now when I select that option in iTunes 9 I'm getting a "The selected combination of bit rate and sample rate is not allowed." pop up screen. So is it impossible to burn my albums in a 320kbps/48.000 AAC format?. I had no problems in previous versions of iTunes using this setting. I guess I might have to switch over using a MP3 import setting instead.

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moving CD material to iTunes ...

everything goes fine until it's time to move the selected material to "new playlist from selection," which stubbornly stays gray. previously, it's been black and the process was a piece of cake. any suggestions? a related question: under playlists, the "recently added" listing has vanished. is there a way to retrieve that?

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Can't Access Imported CD ...

I recently started to take some of my older cd's and added them to my Itunes library. They all loaded fine and saw song titles through gracenotes. However, when I went back to play them i get a messsage "My Generation" ccould not be used because the original file cannot be found. would you like to locate it." the option of locate or cancel comes up.

If I look in the folder My Music I see the file.

help!

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Cannot Load ipod to a new computer ...

hello...can anyone please help? : I got a new computer and downloaded ipod and purchased a few tunes, then when i connected my ipod, it won't load my existing ipod to my new computer without it asking me to erare all 2000 songs in my ipod. i deleted itunes on both computers and reloaded it and it still won't take my ipod with 2000 tunes in the new computer. itunes will come up but ask me to delete my ipod and it's 2000 songs....can anyone please help? thanks!!!

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Problem: Impossible to redownload ...

So here's the deal. First my home computer crashed, with all my library's music and what-not, but it wasn't such a big deal because with the iphone I could just continue downloading music off of the iphone. Everything was dandy. Then my iphone broke (haha) and needless to say life could not continue on so dandy. So I got a new laptop and downloaded itunes, entered my account info, and all my purchase history is there, everything, only I can't re-download it...Or I just don't know how. I just got a new iphone in the mail (empty of course) and I'm just wondering if it's possible to re-download my already purchased music off my account, or if I've screwed up by not creating back-up. Thanks for all suggestions!

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I Deleted "Recently Added" and then ...

This is a long story, and I apologize in advance - but in order to get an answer, I have to lay out everything that happened. Bear with me.

I am new to Ipods and iTunes. I have five or six CD's that contain about 1,000 songs which I downloaded from Napster in the early 1990's - back when Napster was both free and illegal. Anyway, I imported three of these CD's into iTunes and then synched my Ipod so that all of the songs are now on my Ipod.

I then imported a commercial CD (the original cast recording of Spamalot). I noticed that the tracks from Spamalot were scattered randomly in among the 600 or so tunes in my Music Library. I had to painstakingly sort through my entire library and pull the tunes out in order to put them into the playlist I had created for them called (you guessed it): Spamalot.

I wondered if there wasn't a better way. I wanted to see if I could create the playlist and then simply import the CD into the playlist. I was told that could not be done - but all I needed to do was look in the "Recently Added" playlist and they should all be there, ready to schlep into the Spamalot playlist quickly and easily.

The only problem with that was, that every song in my Music Library was already in my Recently Added playlist, so that didn't solve the problem, because I had to hunt through all those songs just the same as I had to hunt through all the songs in my Music Library.

So, I reasoned, the thing to do was to purge the Recently Added playlist before importing anything so that, when a CD such as Spamalot was imported, the only thing that would appear in Recently Added was the CD itself. I figured the way to purge the Recently Added playlist was to delete everything in there. I tried to do that, but could not find a way - iTunes, apparenly, won't let you delete songs in the Recently Added playlist.

So I simply deleted the entire, Recently Added playlist by right-clicking on the Recently Added playlist title and then hitting Delete. My thinking was that I could then recreate it and that, when I did, it would be empty and ready to receive only the songs that I added on any given occasion.

I was able to create a new, "Recently Added" playlist in the same manner you create any playlist. Only one problem - now, when I import tunes, nothing appears in the Recently Added playlist.

Did I mess up when I deleted Recently Added? How can I get back to where I was when I first downloaded iTunes? Recently Added worked just fine then. Am I going to have to uninstall/reinstall iTunes? Tell me there is an easier way.

Please!!!!

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Moving music from external hard drive ...

Please I need some help with moving music on an external hard drive to my i-tunes library. I think that I have cut and pasted it to i-tunes from this hard drive but once the hard drive is disconnected...i-tunes can not find it. I would appreciate a step by step run down on how I might do this

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Getting the right Gracenote's track ...

I am importing a CD. It offers me two different track lists from GraceNote's database. I don't know which is the correct one, so I select the first. Umfortunately, it is the wrong one. http://The tracks are in a different order in my CD - one list is the European release, the other is the American release.

I delete the tracks, then try importing again. However, this time, it only offers me the same list I used last time.

How do I get it to use the other list?

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iTunes Overseas ...

Hi, I recently bought an iPod shuffle for a friend who lives in Indonesia. I was wondering if I could also buy them a iTunes giftcard so they can download music over there. Will it work if I buy it in the US?

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Disc Recording Not found!!!! ...

I have tried most of the online fixes, like repair install of itunes, complete removal and instalation of itunes, uninstalling other burning programs, nothing works, please give me some suggestions!!!

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burning audiobooks ...

I am trying to burn my audiobooks from my itunes library to CD, but the drive says that there is not enough room on the disc. the discs i am using are memorex 700mb and the 4 files are onlyt about 35mb each.can anyone help me please?

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cant transfer library! ...

I updated to iTunes 9 and i it doesnt have my songs anymore. It says that the songs on my iPod are on a different library and i need to transfer it. I tried and followed the directions the best i could and it still wont put my songs on iTunes...
any help???

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Smart Playlist Creation Question - Rule ...

I want to have newly imported songs go automatically into a playlist (Recently Added), from which I can move them into a playlist of their own. I then want to be able to CLEAR the Recently Added playlist so that I can then import a SECOND group of songs which will automatically go into the Recently Added playlist, where they will be the ONLY songs there because the first group of songs will have been CLEARED.

I inadvertantly deleted my Recently Added playlist, so that is not available to me - I have to, in effect, create my own Recently Added playlist.

The problem I am having has to do with the Smart Playlist Rule Parameters needed to accomplish what I am trying to do. I have been able to set up a smart playlist that receives newly imported songs automatically. However, I seem to be unable to CLEAR the songs from the smart playlist to make way for a SECOND group of newly imported songs.

I thought I could get the job done by simply deleting the entire Smart Playlist that contained the first group of songs, and then creating a new Smart Playlist to receive the second group. You can do that - but the problem is that the minimum time you are allowed to assign is one day. This means that when the second group of songs goes into the second smart playlist, it will also "grab up" and include the FIRST group of songs, assuming that the groups of songs are all being imported on the same day. I don't want to limit myself to importing only one group of songs per 24-hour period.

(When I import groups of songs, I import them in very, very large groups, which is why I want to be able to deal with them in individual groups, rather than having to sort through the larger, general Library of tunes in order to put them into their own playlists.)

It seems to me the answer lies in being able to set up a Rules Parameter that shortens the time involved from one day to something like 15 minutes or so. I don't know how to do that, even assuming that it can be done.

Or, perhaps, someone might have another suggestion that would help me accomplish my goal here.

Any and all thoughts will be much appreciated!

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Some musics missing on iTunes ...

Hi all!
I'm just a recent user of iTunes.

I updated all my music to it, without problems. But meanwhile I run into a small issue: some musics (mp3 files) are missing on iTunes.

I did not move or edit them. iTunes just doesn't recognize them. I tried to add them manually to iTunes, but they don't appear on the library. Tried to convert them to .aac and then add but it didn't work either.

Some of the files missing are from an album with about 11 songs. 3 are on iTunes. The others aren't. This happened for at least 15 songs.

Any suggestion?

Thanks

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Certain songs wont import ...

This topic has probably been discussed ad nauseum online but it is driving me crazy.

I had apporximately 26gb of music all with correct ID3 v2.4 tags, the only tags which were filled were Artist, Album, Track Title, Track Number, Album Art, Year and Genre. All others were blank.

Itunes would not import any of these files, after some research I seen that it was because I was using ID3 v2.4. I backed up the tags, removed them all and applied them back on as v2.3 (minus the year, genre and album art).

Itunes then imported about 19gb of the files.

Some albums werent imported but itunes did not import anything past the letter R. Red Hot Chilli Pipers to be precise. (Not a mis-spelling, Scottish pipe band :P).

I picked out one file which I know wasnt imported and tried to play it in Quick Time which worked with no issues. I tried an MP3 repair tool but this did not find any problems.

Any ideas as to what could be stopping them from importing.

All files are DRM free MP3s and they all play in Winamp.

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audio book cd's burn with text ...

Even with the "include cd text" box unchecked my audio book cd's burn with text and when I try to put them on my laptop to listen to them I can't import them into media player because the text is on the first cd.
How can I get it to stop putting the text on the audio books when I burn them?

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Grey info issues ...

So recently just purchased a new computer and planned on importing my musice from my external hard drive to my itunes. I went to do it and all the music played but went to change some info on the songs and they were all grey. This never happened on my old dell. Does it have to do with my new computer? is it something that easily fixed? I just put a new cd on it and then imported it through the external hard drive and i was able to view and change info if i pleased. Any help would be great!

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Album Split by Artists ...

I recently borrowed my friend's Ghost in The Shell: Stand Alone Complex OST CD and put it on my iTunes. I successfully got it onto my iTunes and into my iPod when I realized something; there were about 5 of the GTS Albums in my iPod (5 of the same album). Looking through them, I confirmed that each of them were the same; same songs, same order, same album artwork, same everything. I decided to go back to iTunes to fix the problem, and that's when I saw the real problem. The 5 albums were there in iTunes as well, however they were all split up by artists (One album would have the 2 songs by artist A, the next had the 3 songs by artist B, and so on). What can I do to fix this?

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Unable to Authorize Movies/Songs ...

I recently got a new hard-drive for my computer, and I also changed my email in my iTunes account. Now, iTunes is asking me to authorize my old songs with my old account email. Whenever I click "forgot password" for that email it sends me to a webpage saying "Sorry: unknown error occured." How do I get my "new" computer to authorize my old songs and videos?

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error code 2131 on windows vista, how ...

i can no longer burn cd's from itunes. I get error code 2131 when trying to do so. I operate on dell with windows vista. I ran a diagnostics and everything seemed to check out:

Microsoft Windows Vista Home Premium Edition (Build 6000)
Dell Inc. Inspiron 1501
iTunes 8.2.0.23
QuickTime 7.6.2
FairPlay 1.4.10
iPod Updater Library 8.1d19
CD Driver 2.1.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.5.1.3
Apple Mobile Device Driver 1.43.0.0
Bonjour 1.0.6.2 (118.5)

iTunes Serial Number CC4D0456511EAEC2

Current user is not an administrator.
The current local date and time is 2009-10-29 01:05:24.
iTunes is not running in safe mode.

Video Display Information

ATI Technologies Inc., ATI Radeon Xpress 1150








External Plug-ins Information ****








No external plug-ins installed.








CD/DVD Drive Tests ****








LowerFilters: PxHelp20 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.1.0.1),

E: TSSTcorp DVD -RW TS-L632H, Rev D200
Audio CD in drive.
Found 17 songs on CD, playing time 70:20 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 02:03:52
Track 3, start time 06:14:70
Track 4, start time 10:58:17
Track 5, start time 16:16:32
Track 6, start time 21:16:07
Track 7, start time 22:34:67
Track 8, start time 27:42:45
Track 9, start time 31:38:25
Track 10, start time 35:58:47
Track 11, start time 41:35:22
Track 12, start time 45:32:37
Track 13, start time 50:25:25
Track 14, start time 54:43:17
Track 15, start time 58:55:70
Track 16, start time 60:25:32
Track 17, start time 65:26:62
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 24.
The drive CDRW speeds are: 24.
The drive DVDR speeds are: 24.
The drive DVDRW speeds are: 24.

The last failed data CD or DVD burn had error code 2131(0x00000853). It happened on drive E: TSSTcorp DVD -RW TS-L632H on CDR media at speed 0X.

How can I fix this problem so i can start burning cd's again? HELP!

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How can I move an album purchased from ...

I have three user accounts on my computer at home. I purchased an album through MY user account from the iTunes store for one of the other users. I figured that all I had to do was to burn those songs from my user account onto a cd then go onto the other user's account and import the songs. Problem is, it DID import the songs, but without song titles (i.e., "track 1, track 2..."). What to do?

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Genre Assignment Question ...

Is there a way to assign more than one genre to a single tune?

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Error 4251? ...

So, half the time, while I am burning a disc, an error message pops up saying "An unknown error has occurred (Error 4251)", and the disc will eject. Sometimes I can put it in a CD player, and it will play, but will be really staticky, especially towards the end. Sometimes, even if there is no error message, when it says my disc is finished, I will put it into a CD player, and it will still be staticky. Any way to fix this?

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Won't recognize drive ...

My computer has two CD-R drives. I recently had to replace a damaged one. The new one is much faster and I use it to import CD's all the time. But, since I did the switchout, itunes will only recognize the old drive for burning CD's. How do I switch to the other drive?

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Will not burn cd's with i-tunes error ...

I have a Dell Vostro 1500 with windows XP, and I receive the error code 2131 every time I try to burn a cd. I have tried downloading firmware from dell, but did not fix the problem. Any suggestions, maybe I did not get the correct link?

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Got a new computer - how do I 'import' ...

I had a disaster a couple years ago when my hard drive went out on me. I re-installed i-tunes, hooked up my i-pod and it deleted ALL of my music without any chance of me getting it back. Since, I've created and bought a lot of new music but it's on an old laptop. I have downloaded i-tunes on my new computer, but am wondering how I can get the library on my old computer over to the new one without losing all of my songs! Any help appreciated!!

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help. old question but a good one. ...

Ok, I am sure this is a common problem. I have all my cd's burned to windows media. I purchased the ipod touch and Itunes wont copy them, becuase they are protected by windows media player. Does this mean I have to install all my cd's again, or is there a way I can get Itunes to recognize these

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